Implementations - Austral Dynamics
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Services Implementations

Implementations

At Austral Dynamics, we take the complexity out of ERP implementations. With over 15 years of experience across industries and systems, we bring a structured, proven approach that ensures every Microsoft Dynamics 365 project delivers measurable results – with minimal disruption to your business.

Whether you’re upgrading from an older system or adopting Dynamics 365 for the first time, our method is simple: we focus on getting it right the first time.

Understanding Your Business Before We Touch the System

Every successful implementation starts with deep discovery. We take the time to understand your business processes, challenges, and goals. Through stakeholder interviews, workshops, and a fit-gap analysis, we identify the most efficient way to align Dynamics 365 with your operations.

Activities include:
  • Business process mapping
  • Functional and technical requirements gathering
  • Fit-gap analysis and implementation roadmap
  • High-level project scoping and planning
  • Building a Strong, Standard Foundation

    With your core needs identified, we begin configuring the system using out-of-the-box Dynamics 365 features. We prioritise best practices, industry standards, and scalability - avoiding unnecessary complexity unless it adds real value.

    Activities include:
  • Module setup (Finance, Sales, Projects, Inventory, etc.)
  • Chart of accounts, workflows, and roles
  • Security permissions and access levels
  • Company-specific configurations
  • Tailored Features That Work the Way You Do

    Where business requirements extend beyond standard configuration, our developers step in to build features that fit your unique workflows. We work closely with you to ensure all developments are practical, tested, and maintainable.

    Common development examples:
  • Custom fields, logic, and automation
  • API integrations with third-party systems
  • Reports and dashboards
  • Custom document layouts and templates
  • Refining the System to Match Your Processes

    We understand that every organisation operates differently. During this phase, we fine-tune user experiences and features to align perfectly with your team’s daily tasks - without sacrificing system performance or future scalability.

    This may include:
  • User interface adjustments
  • Workflow automation
  • Role-based dashboards and forms
  • Approval processes and exception handling
  • Bringing Your Business Data With You - Safely

    Migrating legacy data is a critical step. We ensure your data is clean, accurate, and ready to go before launch. From historical transactions to master data, we handle migration with precision and care.

    Our data transfer approach includes:
  • Data mapping and transformation
  • Cleansing and validation
  • Test imports and reconciliation
  • Final cut-over planning and support
  • Empowering Users and Testing for Real-World Success

    Before go-live, we ensure your team is fully equipped to use the system with confidence. Our trainers are business professionals as well as tech experts - many are qualified accountants and functional consultants - so we speak your team’s language.

    This stage includes:
  • Role-based user training
  • Development of custom training materials
  • Hands-on User Acceptance Testing
  • Feedback loop and final refinements
  • A Confident Launch, with Expert Support at Your Side

    Once everything is ready, we go live together. Our team remains hands-on during the early post-launch period to ensure stability, resolve issues quickly, and set your users up for success. From there, we offer ongoing support, maintenance, and optimisation.

    Get in Touch to Learn More About Our Tailored Implementation Services